About Us

Go-Crafty is an imprint of Mixed Media Resources. We publish knitting, crochet, and sewing patterns and booklets. Our mission is to create projects that are as much fun to stitch as they are to use, in a wide range of styles and experience levels.

Privacy and Security

Mixed Media Resources LLC./Go-Crafty, is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Go-Crafty Web site and governs data collection and usage. By using the Go-Crafty website, you consent to the data practices described in this statement.

Collection of your Personal Information
Go-Crafty.com may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Go-Crafty.com also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Go-Crafty.com. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Go-Crafty-com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Go-Crafty Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Go-Crafty public message boards, this information may be collected and used by others. Note: The Mixed Media Resources LLC./Go-Crafty does not read any of your private online communications.

Mixed Media Resources LLC. encourages you to review the privacy statements of Web sites you choose to link to from Go-Crafty so that you can understand how those Web sites collect, use and share your information. Mixed Media Resources LLC./Go-Crafty is not responsible for the privacy statements or other content on Web sites outside of the Go-Crafty Web site.
     
Use of your Personal Information
Mixed Media Resources LLC./Go-Crafty collects and uses your personal information to operate the Go-Crafty.com Web site and deliver the services you have requested. Go-Crafty also uses your personally identifiable information to inform you of other products or services available from Go-Crafty and its affiliates. Mixed Media Resources LLC. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Mixed Media Resources LLC./Go-Crafty does not sell, rent or lease its customer lists to third parties. Mixed Media Resources LLC./Go-Crafty, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Go-Crafty.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Go-Crafty, and they are required to maintain the confidentiality of your information.

Go-Crafty.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Mixed Media Resources LLC./Go-Crafty keeps track of the Web sites and pages our customers visit within Go-Crafty.com, in order to determine what Go-Crafty services are the most popular. This data is used to deliver customized content and advertising within Go-Crafty to customers whose behavior indicates that they are interested in a particular subject area.

The Go-Crafty.com Web site will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Go-Crafty or the site; (b) protect and defend the rights or property of Mixed Media Resources LLC./Go-Crafty; and, (c) act under exigent circumstances to protect the personal safety of users of Mixed Media Resources LLC./Go-Crafty, or the public.

Use of Cookies
The Go-Crafty Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the Go-Crafty pages, or register with Go-Crafty site or services, a cookie helps Go-Crafty.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Go-Crafty Web site, the information you previously provided can be retrieved, so you can easily use Go-Crafty features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Go-Crafty services or Web sites you visit.

Security of your Personal Information
Mixed Media Resources LLC./Go-Crafty secures your personal information from unauthorized access, use or disclosure. Mixed Media Resources LLC./Go-Crafty secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement
Mixed Media Resources LLC./Go-Crafty will occasionally update this Statement of Privacy to reflect company and customer feedback. Mixed Media Resources LLC. encourages you to periodically review this Statement to be informed of how Mixed Media Resources LLC./Go-Crafty is protecting your information.

Contact Information
Go-Crafty welcomes your comments regarding this Statement of Privacy. If you believe that Go-Crafty has not adhered to this Statement, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Ordering

Go-Crafty accepts orders from individuals only. If you are a bookseller, please contact our distributor, West Broadway Distribution Services, at (212) 937-1521. Individuals may place orders through our online store or by telephone: Toll Free: (877) 860-6164 (Mon-Fri, 8:30 a.m.-5:00 p.m. EST)

Holiday Ordering Guidelines

Get your gifts before Christmas! See the chart below to make sure your gifts arrive on or before December 24th. These shipping options apply to items in stock shipped to physical addresses within the United States only.

Returns and Replacements

Please note that all sales are final. Items will be replaced only if incorrect or damaged in transit and returned to us. Please notify us of incorrect or damaged goods by phone within 10 days of delivery for a replacement. Claims of lost items must be made within 30 days of purchase.

Shipping and Delivery

Shipping is available worldwide. Orders are shipped within two business days, and standard shipping may require 2 to 3 weeks for delivery. Rates vary by weight and distance; your rate will be calculated during the checkout process.